Google Maps User Research

Updated: Mar 20

This project aims to better understand user’s needs when they’re tracking the bus with Google Maps. While the Google Maps can’t control how the bus run, it can still do many things from the user experience perspective to let user travel more efficiently and comfortably. Ideally, with the upgraded user experience of the bus function, user’s satisfaction would be improved. Google Maps would become more users’ companion when they’re traveling by bus.

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